Exchange and return policy

Exchange and refund policy for GameBossQ8 store:
1. ** Switching:**

– Exchange requests are accepted in case of defects in the product or upon receipt of a wrong product.
– The exchange request must be sent within 7 days from the date of receipt of the order, and the product must be in its original condition with packaging, labels and accessories.

2. ** Retrieval:**

– Return requests are accepted in case of defects in the product or upon receipt of the wrong product.
– The return request must be sent within 7 days from the date of receipt of the order, and the product must be in its original condition with packaging, labels and accessories.

3. ** Non-returnable or exchangeable products:**

– Products that have been opened or used cannot be returned or exchanged, unless they have defects in materials or workmanship.
– Return or exchange requests for electronic accessories that have been opened and tried are not accepted.

4. ** Exchange and retrieval process:**

– The customer should contact customer service to arrange the exchange or return process and provide the necessary details.
– Additional charges may apply for exchanges or returns if there are no defects in the product.

5. ** Application processing time:**

– Exchange and return requests must be processed within 7 working days from the date of receipt and confirmation of the order.

At GameBossQ8, we strive to ensure customer satisfaction when purchasing our products, and we are committed to providing a fair and transparent exchange and return policy. If you have any questions or concerns regarding the exchange and return policy, please contact our customer service team.